Email service out?

  • 0
  • 7
  • Problem
  • Updated 4 years ago
  • In Progress
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: We have archived this topic as it has either reached a resolution or has become inactive.  If you believe this topic should not have been archived, please let us know, and we would be happy to review it.  You may continue to access this topic as needed fo

I cannot log into my email account. Says that it is temporarily unavailable? What is the issue?
Photo of Matt

Matt

  • 856 Points 500 badge 2x thumb

Posted 4 years ago

  • 0
  • 7
Photo of Drew N

Drew N, Alum

  • 262,816 Points 100k badge 2x thumb
I am seeing this issue just starting. We will take a look
Photo of Cera0217

Cera0217

  • 316 Points 250 badge 2x thumb
This reply was created from a merged topic originally titled Email is down again - That's 2 nights in a row..
Photo of Nora

Nora

  • 3,642 Points 3k badge 2x thumb
Me too. Not able to log in
Photo of Drew N

Drew N, Alum

  • 262,816 Points 100k badge 2x thumb
Nora, we are investigating.
Photo of Nora

Nora

  • 3,642 Points 3k badge 2x thumb
Thanks, Drew
Photo of Nora

Nora

  • 3,642 Points 3k badge 2x thumb
I have my emails set up to forward to a gmail address. I'm still getting my emails there, so it looks like it's a log-in issue.
Photo of Drew N

Drew N, Alum

  • 262,816 Points 100k badge 2x thumb
I am seeing the same. We are still looking in to it
Photo of Cristine7832

Cristine7832

  • 2,886 Points 2k badge 2x thumb
I'm going to go ahead and make a stupid guess that the problem is the SAME PROBLEM that has been ONGOING!  I'm here to help, try NOT Putting a Band aid on a gaping wound!!  Try fixing it the right way the first time and STOP PATCHING It.  This is an ongoing problem over and over again, 

Photo of Drew N

Drew N, Alum

  • 262,816 Points 100k badge 2x thumb
I am not sure what issue you are referring to, but this is not related to any previous issue you may have had.
Photo of Cristine7832

Cristine7832

  • 2,886 Points 2k badge 2x thumb
Really?????  How About THIS ISSUE!

History of error messages
1. 10-17-2015 02:10 AM GMT
An error occurred inside the server which prevented it from fulfilling the request. (DBP-0004, -5874443-1690663)
2. 10-17-2015 02:10 AM GMT
An error occurred inside the server which prevented it from fulfilling the request. (DBP-0004, -5874443-1690664)
3. 10-17-2015 02:10 AM GMT
An error occurred inside the server which prevented it from fulfilling the request. (DBP-0004, -5874443-1690665)
4. 10-17-2015 02:11 AM GMT
An error occurred inside the server which prevented it from fulfilling the request. (DBP-0004, -5874443-1696310)
5. 10-17-2015 02:11 AM GMT
An error occurred inside the server which prevented it from fulfilling the request. (DBP-0003, -5874443-1696313)
6. 10-17-2015 02:11 AM GMT
An error occurred inside the server which prevented it from fulfilling the request. (DBP-0004, -5874443-1696312)
7. 10-17-2015 02:14 AM GMT
An error occurred inside the server which prevented it from fulfilling the request. (DBP-0004, -5874443-1703554)
8. 10-17-2015 02:14 AM GMT
An error occurred inside the server which prevented it from fulfilling the request. (DBP-0004, -5874443-1703558)
9. 10-17-2015 02:14 AM GMT
An error occurred inside the server which prevented it from fulfilling the request. (DBP-0004, -5874443-1703556)
10. 10-17-2015 02:17 AM GMT
An error occurred inside the server which prevented it from fulfilling the request. (DBP-0003, -5874443-1710118)
11. 10-17-2015 02:17 AM GMT
An error occurred inside the server which prevented it from fulfilling the request. (DBP-0003, -5874443-1710121)
12. 10-17-2015 02:17 AM GMT
An error occurred inside the server which prevented it from fulfilling the request. (DBP-0003, -5874443-1710122)
13. 10-17-2015 02:21 AM GMT
Error: Error: 404 - Not Found
14. 10-17-2015 02:21 AM GMT
Error: 404 - Not Found (undefined, undefined)
15. 10-17-2015 02:21 AM GMT
Error: Error: 404 - Not Found
16. 10-17-2015 02:21 AM GMT
Error: 404 - Not Found (undefined, undefined)
17. 10-17-2015 02:21 AM GMT
Error: Error: 404 - Not Found
18. 10-17-2015 02:22 AM GMT
Error: 404 - Not Found (undefined, undefined)
19. 10-17-2015 02:22 AM GMT
Error: Error: 404 - Not Found
20. 10-17-2015 02:22 AM GMT
Error: 404 - Not Found (undefined, undefined)
21. 10-17-2015 02:22 AM GMT
Error: Error: 404 - Not Found
22. 10-17-2015 02:23 AM GMT
Error: 503 - Service Temporarily Unavailable (undefined, undefined)
23. 10-17-2015 02:23 AM GMT
Error: Error: 503 - Service Temporarily Unavailable
24. 10-17-2015 02:23 AM GMT
Error: 503 - Service Temporarily Unavailable (undefined, undefined)
25. 10-17-2015 02:23 AM GMT
Error: Error: 503 - Service Temporarily Unavailable
26. 10-17-2015 02:23 AM GMT
Error: 503 - Service Temporarily Unavailable (undefined, undefined)
27. 10-17-2015 02:23 AM GMT
Error: Error: 503 - Service Temporarily Unavailable
28. 10-17-2015 02:23 AM GMT
Error: 503 - Service Temporarily Unavailable (undefined, undefined)
29. 10-17-2015 02:23 AM GMT
Error: Error: 503 - Service Temporarily Unavailable
30. 10-17-2015 02:28 AM GMT
Error: 503 - Service Temporarily Unavailable (undefined, undefined)
31. 10-17-2015 02:28 AM GMT
Error: Error: 503 - Service Temporarily Unavailable
32. 10-17-2015 02:31 AM GMT
Error: 503 - Service Temporarily Unavailable (undefined, undefined)
33. 10-17-2015 02:31 AM GMT
Error: Error: 503 - Service Temporarily Unavailable
34. 10-17-2015 02:32 AM GMT
Error: 503 - Service Temporarily Unavailable (undefined, undefined)
35. 10-17-2015 02:32 AM GMT
Error: Error: 503 - Service Temporarily Unavailable
36. 10-17-2015 02:33 AM GMT
Error: 503 - Service Temporarily Unavailable (undefined, undefined)
37. 10-17-2015 02:33 AM GMT
Error: Error: 503 - Service Temporarily Unavailable
38. 10-17-2015 02:35 AM GMT
Error: 503 - Service Temporarily Unavailable (undefined, undefined)
39. 10-17-2015 02:35 AM GMT
Error: Error: 503 - Service Temporarily Unavailable
40. 10-17-2015 02:35 AM GMT
Error: 503 - Service Temporarily Unavailable (undefined, undefined)
41. 10-17-2015 02:35 AM GMT
Error: Error: 503 - Service Temporarily Unavailable
42. 10-17-2015 02:40 AM GMT
Error: 503 - Service Temporarily Unavailable (undefined, undefined)
43. 10-17-2015 02:40 AM GMT
Error: Error: 503 - Service Temporarily Unavailable
44. 10-17-2015 02:41 AM GMT
Error: 503 - Service Temporarily Unavailable (undefined, undefined)
45. 10-17-2015 02:41 AM GMT
Error: Error: 503 - Service Temporarily Unavailable
46. 10-17-2015 02:41 AM GMT
Error: 503 - Service Temporarily Unavailable (undefined, undefined)
47. 10-17-2015 02:41 AM GMT
Error: Error: 503 - Service Temporarily Unavailable
48. 10-17-2015 02:43 AM GMT
Error: 503 - Service Temporarily Unavailable (undefined, undefined)
49. 10-17-2015 02:43 AM GMT
Error: Error: 503 - Service Temporarily Unavailable
50. 10-17-2015 02:45 AM GMT
Error: 503 - Service Temporarily Unavailable (undefined, undefined)
51. 10-17-2015 02:45 AM GMT
Error: Error: 503 - Service Temporarily Unavailable
52. 10-17-2015 02:50 AM GMT
Error: 503 - Service Temporarily Unavailable (undefined, undefined)
53. 10-17-2015 02:50 AM GMT
Error: Error: 503 - Service Temporarily Unavailable
54. 10-17-2015 02:51 AM GMT
Error: 503 - Service Temporarily Unavailable (undefined, undefined)
55. 10-17-2015 02:51 AM GMT
Error: Error: 503 - Service Temporarily Unavailable
56. 10-17-2015 02:53 AM GMT
Error: 503 - Service Temporarily Unavailable (undefined, undefined)
57. 10-17-2015 02:53 AM GMT
Error: Error: 503 - Service Temporarily Unavailable
58. 10-17-2015 02:58 AM GMT
Error: 503 - Service Temporarily Unavailable (undefined, undefined)
59. 10-17-2015 02:58 AM GMT
Error: Error: 503 - Service Temporarily Unavailable
60. 10-17-2015 03:01 AM GMT
Error: Error: 503 - Service Temporarily Unavailable
61. 10-17-2015 03:01 AM GMT
Error: 503 - Service Temporarily Unavailable (undefined, undefined)
62. 10-17-2015 03:01 AM GMT
Error: Error: 503 - Service Temporarily Unavailable
63. 10-17-2015 03:01 AM GMT
Error: 503 - Service Temporarily Unavailable (undefined, undefined)
64. 10-17-2015 03:01 AM GMT
Error: Error: 503 - Service Temporarily Unavailable
 
Date: Fri Oct 16 2015 23:01:20 GMT-0400 (Eastern Standard Time)
Host: http://email.homestead.com/ox6/ox.html#
Version: 6.22.9 Rev14 (UI), 7.6.2-Rev20 (Server)
Browser: Mozilla/5.0 (Windows NT 10.0; WOW64; rv:41.0) Gecko/20100101 Firefox/41.0
 
Module: mail, View: mail/hsplit/unthreaded, Folder: default0/INBOX, Default folders: eas=truetasks=37calendar=35contacts=36, Landing page: portal, Tree: New, Expert: No, Language: en_US
 
Loaded modules: caldav, calendar, com.openexchange.eas.provisioning.ui, com.openexchange.extras, com.openexchange.group, com.openexchange.oxupdater, com.openexchange.publish, com.openexchange.resource, com.openexchange.secret.recovery, com.openexchange.subscribe, com.openexchange.upsell.multiple.gui, com.openexchange.user.passwordchange, com.openexchange.user.personaldata, com.openexchange.usm, com.openexchange.usm.eas, com.openexchange.usm.json, com.openexchange.wizard, contacts, folder, infostore, interfaces, mail, mailaccount, messaging, olox20, portal, tasks, themes, uwaWidgets


There is an ONGOING Email Problem.  Let's call a Duck a Duck.  You know there are ONGOING Email problems so please don't Play dumb!
Photo of Drew N

Drew N, Alum

  • 262,816 Points 100k badge 2x thumb
The current issue is not related to any past problem. Webmail is currently offline and is expected back approximately 12:00am EST.
Photo of Drew N

Drew N, Alum

  • 262,816 Points 100k badge 2x thumb
This appears to be a webmail log in issue only. If you receive
email via Outlook or other medium, you should be fine. ETA to resolution
is approx 12 am EST. Let us know if it persists much past that time.
Photo of Nora

Nora

  • 3,642 Points 3k badge 2x thumb
I have another email issue which has not yet been resolved. There's another thread on it here in the forum.
Photo of Drew N

Drew N, Alum

  • 262,816 Points 100k badge 2x thumb
Todd has submitted this to the mail admins. It is being investigated.
Photo of Nora

Nora

  • 3,642 Points 3k badge 2x thumb
Thank you, Drew. Just got back into my email successfully
Photo of Nicole4307

Nicole4307

  • 190 Points 100 badge 2x thumb
Drew, I have outlook and i cant access my emails!
 
Photo of Nicole4307

Nicole4307

  • 190 Points 100 badge 2x thumb
Plz help
Photo of Drew N

Drew N, Alum

  • 262,816 Points 100k badge 2x thumb
Are you receiving an error?
Photo of Nora

Nora

  • 3,642 Points 3k badge 2x thumb
I was just able to log in

This conversation is no longer open for comments or replies.