Email not working on newer accounts

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I recently created some new email accounts and they are not loading. This is the picture of what the email page looks like. It has a lock on the email https://i.imgur.com/RpzqA7c.png
www.skylinefirerescue.com is the website. All my email address I made prior to a month ago are still up and working. It is any new email address I make has the same problem.

Here is the error report 
1. 08-23-2017 03:16 PM GMT
Unable to establish a connection to the E-Mail server. Possible reasons: the mail server is (temporarily) down or there are network connection problems. To prevent further errors the module has been disabled. Please contact your administrator. (UI-0000, 0)
 
Date: Wed Aug 23 2017 10:19:08 GMT-0500 (Central Daylight Time)
Host: https://emailmg.homestead.com/ox6/ox.html
Version: 6.22.10 Rev6 (UI), 7.6.2-Rev20 (Server)
Browser: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/60.0.3112.101 Safari/537.36
 
Module: portal, View: portal, Folder: undefined, Default folders: eas=truetasks=1066calendar=1064contacts=1065, Landing page: portal, Tree: New, Expert: No, Language: en_US
 
Loaded modules: caldav, calendar, com.openexchange.eas.provisioning.ui, com.openexchange.extras, com.openexchange.group, com.openexchange.oxupdater, com.openexchange.publish, com.openexchange.resource, com.openexchange.secret.recovery, com.openexchange.subscribe, com.openexchange.upsell.multiple.gui, com.openexchange.user.passwordchange, com.openexchange.user.personaldata, com.openexchange.usm, com.openexchange.usm.eas, com.openexchange.usm.json, com.openexchange.wizard, contacts, folder, infostore, interfaces, mail, mailaccount, messaging, olox20, portal, tasks, themes, uwaWidgets

Thank you for your time.
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Timothy6004

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Posted 1 year ago

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Drew N, Community Manager

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Try logging in here, https://emailmg.homestead.com/roundcube/

Also, can you tell me one of the new addresses?
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Timothy6004

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When i try to log in with https://emailmg.homestead.com/
this is what I get https://i.imgur.com/dTS36WM.png
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Drew N, Community Manager

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Your account still hasn't been converted to the new Webmail, but new addresses are being added to it. That link will work for everyone when we complete the conversions.
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Timothy6004

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Will everyone's address book be converted over to the new one? Or will they have to manually download and upload them
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Drew N, Community Manager

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It never hurts to export the contacts to a vcard format, just in case, but they should be converted, yes.

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