Email not working. Chat not working. Again.

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  • Updated 4 years ago
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Email not working.  Chat not working.  Again.  Getting harder and harder to conduct business with Homestead's unreliability!  Hopefully it won't take a week for someone to get back to me, like the last time this happened.  
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Liz2233

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Posted 4 years ago

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William S

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Hello,

What is happening with the emails? Are you getting a bounce back, or unable to send?
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Liz2233

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Task "info@rockyriverchamber.com - receiving reported error (0x80042108): Outlook cannot connect to your incoming POP3 email server.  If you continue to receive this message contact your server administrator or ISP"  
Same thing with other email address.  
Internet is working fine, so no problem there.  I can't log on to email on our website, so you guys got a problem going on there!  Haven't received or been able to send for over an hour now.  Please fix it fast!  
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William S

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try logging in at email.homestead.com
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Liz2233

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Same thing.  Clearly you have a problem!
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William S

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The page is up and working for us so, if you are unable to get to that website, there is a problem with the computer blocking access. Typically this is a firewall or antivirus that will block the connection to that website. Are you able to try a different computer?
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Liz2233

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Not working on other computer.   email on both computers was  working  just fine until about 2 hours ago and now we get errors.  Our Internet is working fine too.  We do not have a server, so nothing has changed.  Of course it's working for you, you're on the same server.
 
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William S

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I have pulled up the website through a proxy and the site is loading there also. Try going to this site and see if it's reporting if it is down. http://www.downforeveryoneorjustme.com/email.homestead.com.

Try and make sure all antivirus and firewalls are off and try it.

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