Email login 4/12/2019

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  • Problem
  • Updated 7 months ago
  • Not a Problem
  • (Edited)
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: Resolved

We are aware of the privacy error received when connecting to https://emailmg.homestead.com/roundcube/ or via a mail client program. We are working to resolve this issue as soon as possible.  We will post updates as soon as they are received.

6:50 MST: The email system is still operating, but there is a problem with the renewed certificate. It is being investigated. Email is still accessible, though not secure at this time.

7:45am MST: Issue resolved for Webmail. We are continuing to work on the SMTP and IMAP/POP servers

9:03am MST: This issue has been resolved, Webmail, SMTP, and IMAP/POP servers are online. If you continue to have trouble with devices connected thru IMAP/POP/SMTP, close your application and open it back up
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Drew N, Alum

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Posted 7 months ago

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Eileen0796

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This reply was created from a merged topic originally titled EMAIL!!!.

When I tried to go to my email, it says this and is been two days already: Your connection is not private Attackers might be trying to steal your information from emailmg.homestead.com (for example, passwords, messages, or credit cards). Learn more NET::ERR_CERT_DATE_INVALID
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Victor6005

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This reply was created from a merged topic originally titled System down , mailing services was attacking ?.

What’s going on with your services .. what is the number that I can reach somebody there .. system is down and I didn’t receive any motivation about it .. it’s wrong that I don’t have direct phone number to speak
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Andrea8922

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Nice job, Homestead. Going on 16 hours now. Why was this issue not fixed last night? Don't you monitor your own service?
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Diana1323

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This reply was created from a merged topic originally titled Warning:Potential Security Risk when I try to log into my email.

Firefox detected an issue and did not continue to emailmg.homestead.com. The website is either misconfigured or your computer clock is set to the wrong time.

It’s likely the website’s certificate is expired, which prevents Firefox from connecting securely. If you visit this site, attackers could try to steal information like your passwords, emails, or credit card details.
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Aubrey9578

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This reply was created from a merged topic originally titled "The identity of 'imap.homestead.com' cannot be verified By Mail" HOW CAN YOU FI....

As of 8pm, EST, April 11, 2019, I have been receiving constant pop-up notifications that "The identity of 'imap.homestead.com' cannot be verified By Mail" WHY IS THIS HAPPENING?!? HOW CAN YOU FIX THIS?!!? I CAN'T GET BUSINESS EMAILS!!!
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Fred4717

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This reply was created from a merged topic originally titled CERTIFICATE EXPIRED???????.

E-MAIL DOWN!
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Danielle3133

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This reply was created from a merged topic originally titled My emails - all of them through Homestead's IMAP can't be verified.

the error message I'm getting is:

'Cannot Verify Server Identity'
-The identity of imap.homestead.com cannot be verified by Mail (I'm an apple user)

further details show that *.homestead.com - issued by COMODO RSA Domain Validation is not trusted and expired 4/11/19 at 5pm.

I've just checked my accounts with you all and literally everything is in good standing. I need this fixed immediately.

Very upset.

Thanks
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Chrstine5324

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This reply was created from a merged topic originally titled SERVICES ARE DOWN.

Why arent you monitoring this more diligently? It seems like we all use this for business and you are impacting mine. We need updates posted here every 15 minutes seeing as no one is answering your phone.
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Kevin6529

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This reply was created from a merged topic originally titled Roundcube Site Not Secure.

We are receiving the following message when signing into email. Your connection is not private
Attackers might be trying to steal your information from emailmg.homestead.com (for example, passwords, messages, or credit cards). Learn more
NET::ERR_CERT_DATE_INVALID
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Karl4708

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This reply was created from a merged topic originally titled Cannot Verify Server Identity.

Can't access email on phone or desktop. HELP. Plus, there's no easy way to connect with Homestead for solutions.
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Michelle1123

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This reply was created from a merged topic originally titled problem with certificate.

JUST TALKED TO A PERSON AT HOMESTEAD... THEY SAID SHOULD BE FIXED IN AN HOUR OR TWO!
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EC2467

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This reply was created from a merged topic originally titled fix your certificate.

please update ur c3eertificate.
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Doug9421

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This reply was created from a merged topic originally titled When will email certificate be fixed? i am getting a notice that it is expired an....

When will email certificate be fixed?  i am getting a notice that it is expired and cannot access my email.
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Brad1650

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This reply was created from a merged topic originally titled Email Down.

Certificate Expired Yesterday. No way to access Roundcube.
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Mark2882

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This reply was created from a merged topic originally titled Email Outage!.

At least another two hours before Homestead gets into the office -- this is ridiculous, I have clients waiting on time-critical emails and I'm losing sales and good will!!
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Brenda3293

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This reply was created from a merged topic originally titled "Cannot Verify Server Identity" message since 8pm, ET. No way to use the IPHON....

Getting message "Cannot Verify Server Identity" since 8pm, Eastern Time. No way to use the IPHONE whilew this is happening as the message won't go away. Help HOMESTEAD
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LUBOMIR7726

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This reply was created from a merged topic originally titled This site is not securehttps://emailmg.homestead.com/roundcube/index.php.
This reply was created from a merged topic originally titled Email server error.

Says on email says server not trusted and expired today 4/11/19
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sundbergseven

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This reply was created from a merged topic originally titled Certificate expired.

Certificate expired. Can you please fix this issue??
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David8832

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This reply was created from a merged topic originally titled Email certificate invalid.

(https://) Email Certificate has expired - Security problem

https://emailmg.homestead.com
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Luis3215

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This reply was created from a merged topic originally titled Email service down. Please resolve ASAP..

Email service down. Please resolve ASAP. The email service being down, not having a point of contact to address the problem, and Homestead not having posted a notice already informing your customers that you guys are aware of the problem and are working around the clock to solve it is unconscionable.

The problem report includes the following messages:

SSL Certificate Expired
COMODO SSL Wildcard Unverifiable.

Plus, logging into the Help Forum has been a nightmare.

Feeling disappointed, sad, frustrated.
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Jose7035

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This reply was created from a merged topic originally titled my certificate is expired and cannot open the mails- what to do now?.

certificate excpired
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Jennifer3209

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This reply was created from a merged topic originally titled When will my email be working again?.

I am very disappointed in this issue and every more disappointed in the unreasonably slow addressing and resolution of this certificate problem. Your billing software never fails. When will my email work again?
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Roberto9091

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This reply was created from a merged topic originally titled System says the certificate has expired as of tonight at 5:00 pm. Warnings displa....

I received warnings in my mails, and after that I enter into your site and more warnings appear, I really feel unsure.
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alex0927

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This reply was created from a merged topic originally titled WEN WILL THIS SECURITY ISSUE BE FIXED???????????????????????????????.
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kevinwillhelm3882

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This reply was created from a merged topic originally titled Certificate expired..

Can you please fix your email issue immediately. This jeopardizes my legal practice severely.

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