Email Issues

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  • Updated 3 months ago
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Archived and Closed

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**UPDATE** I deleted the email account and started over, if this happens again what are the steps to take ?? 

This is the message I keep receiving for one of our employees email. Please help

This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. The following address(es) failed: james.metcalf@htelectric.net host bospopproxy04.eigbox.net [10.20.20.4] LMTP error after DATA: 552 5.2.2 Quota exceeded (mailbox for user is full)
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Brandy5917

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Posted 3 months ago

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Elyzabeth , Official Rep

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Hey Brandy5917

In the future, if that happens, you would just need to log in to the email through Roundcube and delete any unneeded emails and make sure to also empty the trash.

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