email issues?

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Having trouble with receiving/sending email. Checked the webmail as well so it is not just my outlook or K-9. Are there some system issues going on?

Thanks
Irene
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Irene0318

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Posted 4 years ago

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Todd H, Social Media Specialist

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Hi Irene0318,
I was able to send an email from your info@petpizzaz.com from your webmail. Are you still experiencing issues?
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Nancy6503

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Todd Followed your advice Getting "500 Internal server error."
Have not been able to log in since Tuesday. Will be looking for another builder if this is not back next week. Will be asking for full refund too.
How can Homestead do this? It is unconscionable.
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Irene0318

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I don't use that email at all so actually didn't think of trying it, I had deleted it but I guess the system must not have allowed me to do so for some reason?

My email seems to be working today. I found it was only receiving that was an issue but have received emails today so hopefully it was just a glitch in your system. Thanks for checking with me.
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Drew N, Alum

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It would come from hscommunitysupport@endurance.com. Is there anything in the spam folder?
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Irene0318

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okay then I got it thanks! I noticed one said HS and was different :)
Seems as if the email is working at this time then, did last night and then quit this morning, now working again. Maybe a bug somewhere?
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Drew N, Alum

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I haven't seen anything. My emails are working as well. If you see an issue again, please contact us immediately and we will look again.
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Irene0318

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thanks, have a good night :)
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Drew N, Alum

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Hi Irene, now that I say that, we may be seeing an issue. If you see a 503 error, we are investigating
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Call Me Ozz

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This reply was created from a merged topic originally titled E Mail Server is freezing up.

Getting the error of wrong password but it's the right one. Then it will let me in and give me error message 404 when trying to send an mail
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Bill5099

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Drew! 

what is going on here?! are you folks on the same page? i can't log in again!!!

Bill
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Bill5099

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good. in the meantime i am going to go wrap some pork chops. my work is done here. goodnight.
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Drew N, Alum

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Bill, this appears to be a webmail log in issue only. If you receive email via Outlook or other medium, you should be fine. ETA to resolution is approx 12 am EST.
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Bill5099

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not just a log in issue. i use webmail only. error message when i was able to login was that "system was unable to connect with server and read messages" - or something like that. the little circular arrow was spinning and spinning. this means it was trying to locate data and couldn't. i was unable to copy and paste the error message. i'm sure the rain forest midgets will figure it out. i will report back if i see anything unusual.
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Drew N, Alum

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I understand, but others seeing the same error are saying that they are receiving messages via clients, like Outlook or Android. I am being told that it should be another hour maybe, but you should not lose emails.
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Bill5099

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bill is sleeping right now and unable to respond at the present time. he will be available during normal business hours tomorrow.

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