Email Issue

  • 0
  • 1
  • Problem
  • Updated 7 months ago
  • Solved
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: 7 days of inactivity

I am getting many mail delivery reports from emails that I didn't send or receive. They seem to be coming from some German account. How do I stop this from happening? I have received over 50 of these emails! Help!
Photo of Cathi0232

Cathi0232

  • 816 Points 500 badge 2x thumb

Posted 7 months ago

  • 0
  • 1
Photo of Michelle C

Michelle C, Employee

  • 36,112 Points 20k badge 2x thumb
Hello,

You will first want to run an anti virus scan on your device to make sure your device is cleared from any potential spam. After you run the scan update the password for your email address to something you have not used previously. This will break any spam connection and stop those message delivery failed emails from coming in.
(Edited)

This conversation is no longer open for comments or replies.