Email issue

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  • Updated 3 months ago
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This reply was created from a merged topic originally titled New domain email address not receiving emails:permanent error.I set up a new email account for my domain.  The new email address is sam@samstevenslmft.com.  I'm able to send emails out and they are received fine, but emails sent to the new email address receive a "Delivery to the following recipients failed permanently.  Reason: Permanent Error."  This comes after multiple temporary failures.  I've tried two separate email accounts (both comcast).

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sam5031

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Posted 3 months ago

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Drew N, Community Manager

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I see 2 emails to comcast that were delivered to their server. Can you post the complete bounce message so I can see if I can tell what the issue is? When was the email created? It can take a while to become active.

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