Email is not working on Website Builder site that I have. Messages going out but nothing coming in.

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  • Updated 7 months ago
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My account has advised that the website email is not allowing new messages to come in. Messages are going out they have told me. It is important to find out what is going on.
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Posted 7 months ago

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Maria G, Employee

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Hello, I can see that you have several mailboxes. Is this issue in regards to all of the mailboxes or just one and if just one, please specify which. Also can you let me know if you are using our email server through RoundCube or using an email client like Outlook or Mac Mail? With this information I will be able to better assist you.

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