email internal error

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  • Updated 2 months ago
  • Acknowledged
Archived and Closed

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getting this at least once and typically multiple times DAILY:

! An error occurred:

An internal error occurred.  Please try again.

Mostly I just click on send or save or whatever i was trying to do a few times, and the problem resolves - however I have been trying to send an email for about 10 minutes now.  I am using Roundcube.

Unacceptable. 
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Henry3043

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  • like I need to consider other options but I'll give you a chance...

Posted 2 months ago

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Drew N, Community Manager

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Is it all email addresses that see this error? or just one? I will take a look. If it is just one, please specify the address.
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Henry3043

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hjj@hjjesq.com is the only one I am using generally at this time and that is the one experiencing the problem.  Thank you for looking into it.
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Drew N, Community Manager

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We ran some tools on the mailbox and repaired an error. Let me know if you see it again.
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Henry3043

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Ok will do!  Thank you!

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