Email from outlook suddenly getting error sending. Outlook cannot connect to your outgoing SMTP server.

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I am able to receive emails, but can not respond to them or send new emails. I haven't changed a thing in years. 
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lbfarley-1

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  • Frustrated.

Posted 2 years ago

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lbfarley-1

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I am not receiving emails either. 
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Todd H, Social Media Specialist

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It looks like one of your emails might be with GoDaddy. Which one is it so I can check to be sure?
(Edited)
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lbfarley-1

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Me Todd? The one that is failing is yours lbfarley@trilliumkennels.com. I just tested and still getting the error. It's getting to roundcube webmail, but not to outlook. the server name I have defined is smtp.trilliumkennels.com. I'm heading out for the day. Won't be able to test after this, until tonight. 
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Todd H, Social Media Specialist

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I updated some email records, this might help out. If you are still receiving errors in Outlook, you may need to set up your email again, or at least edit the current settings.

Per this guide, go ahead and change your outgoing server to smtp.homestead.com.
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lbfarley-1

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Bingo! I was not getting anything, though no error message, using smtp.homestead.com. Changed back to smtp.trilliumkennels.com. The ports were set to an old port numbers, so changed to 143/587. That did it.
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Todd H, Social Media Specialist

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Glad to hear it is working now!
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Mallory6540

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I am having same trouble too.  Just started recently.  Outgoing mail won't go and now my incoming messages are sometimes doubled or tripled. 
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Todd H, Social Media Specialist

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I updated some email records, this may help out. Can you test your email out for me?

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