Email error code

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One of our email accounts is not receiving all of its messages. The sender is receiving this error message:

The response from the remote server was:

554 bosimpinc14 bizsmtp Connection refused - 209.85.221.49

How can we correct this?
Thank you!


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Julie1443

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Posted 1 year ago

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Elyzabeth , Official Rep

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Hello,

What is the email address you are having trouble with? That IP address is not ours, so I would like to see if your domain is pointing to us for email.

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