email error code

  • 0
  • 1
  • Problem
  • Updated 2 years ago
  • Solved
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: Archived

Added new email account.  Only our 3rd account.  Keep getting error code at login...

An error occurred. (USR-0015, -603928881-7549605)

Do we need to contact Customer Service direct?

Thank you,

Jeff
Photo of Jeff8470

Jeff8470

  • 374 Points 250 badge 2x thumb

Posted 2 years ago

  • 0
  • 1
Photo of Drew N

Drew N, Alum

  • 262,816 Points 100k badge 2x thumb
Make sure you are logging in to the new Webmail program, https://emailmg.homestead.com/roundcube/

If you still get an error, please provide the email address with the problem and I will take a look.
Photo of Jeff8470

Jeff8470

  • 374 Points 250 badge 2x thumb
Thank you. I worked.  I had no idea that there was a switch.
Photo of Drew N

Drew N, Alum

  • 262,816 Points 100k badge 2x thumb
Sorry about that. We did send an email blast a while back, but it seems not everyone got it.

This conversation is no longer open for comments or replies.