email error code

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  • Updated 1 year ago
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Added new email account.  Only our 3rd account.  Keep getting error code at login...

An error occurred. (USR-0015, -603928881-7549605)

Do we need to contact Customer Service direct?

Thank you,

Jeff
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Jeff8470

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Posted 1 year ago

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Drew N, Community Manager

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Make sure you are logging in to the new Webmail program, https://emailmg.homestead.com/roundcube/

If you still get an error, please provide the email address with the problem and I will take a look.
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Jeff8470

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Thank you. I worked.  I had no idea that there was a switch.
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Drew N, Community Manager

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Sorry about that. We did send an email blast a while back, but it seems not everyone got it.

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