Email completely down. Anyone Else?

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  • 5
  • Problem
  • Updated 3 years ago
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: There was an issue over the weekend that has been resolved. If you still have a problem please create a new post so we can look into it. The servers have been online since yesterday afternoon.

Can not get email on pc or phone
I get this message on pc 
This site can’t be reached

The connection was reset.

Try:


ERR_CONNECTION_RESET
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Nora

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Posted 3 years ago

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Mike

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yes it's down for me to. Hopefully it will get fixed soon
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Nora

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Thank you, Mike
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Alex3141

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My email is down as well.  
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Shirley8201

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Ditto...frustrating...need to get fixed!
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smita1843

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Frustrating. but it's not working for me too.
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Nora

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On phone i get 
"Cannot Get Mail"
"The mail server at imap.homestead.com is not responding.
Verify that you have entered the correct account info in the Mail Settings
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Alex3141

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Every email box is not accessible via desktop, ipad or iphone
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Nora

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Husband can't get his email either
Also has mail connected to his own site via homestead
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Nora

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Sounds like a major outage
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Cristine7832

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Yep, same here, over an hour now.  But hey, it's Homestead.  Why are any of us at all suprised by this?  Not like we are paying customers or anything!!!
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Heather3333

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Yep, me too...
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Nora

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Just tried to call and of course there is no one available.
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Nora

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Dear Homestead,
Our websites do not get the weekends off, as apparently your support line does.
We need this resolved now!
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Joe8337

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I have a bad feeling about this one--with no one in the office to fix anything--this may be out all day!
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Cristine7832

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I think Homesteads motto should be, "We're Not Happy till YOUR Not Happy".  Fits the well I feel.
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Nora

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My sense of it is that someone is monitoring. So we can only hope
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christina8015

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Yep, email down on all three of our websites, and no support people available...
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Nora

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Just went down the rabbit hole of "Endurance International Group" the current owner of homestead. Yikes
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alexander3752

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Hello Everyone,

We are looking into the issue of the email servers being down.
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Nora

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Thank you!!!!!
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Sarah2013

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Our business email is down as well. And yes, we see the same error on the page as you as well. This is a very frustrating situation as it means we lose business. We would LOVE to see this resolved extremely fast!
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Jen Devillier

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I run all my business with my email. I need it to function otherwise I lose money. 
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Michael2719

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Same here.  I have no email
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Samuel1543

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Yes, our e-mail is down here as well.  Can't send out month end billing statements.  As I am sure with some of you, Sunday is not a day off but rather a catch up day. Hope it's resolved quickly.
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Nora

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We would be super grateful for any updates when you have them.
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Brian4612, Champion

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Still down.
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christina8015

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A year ago their email servers were down due to spam or something, and I opened free accounts with Zoho mail. Just went back in and temporarily changed my MX records on my homestead domains and am now receiving all the emails on Zoho, that way I don't lose too much business while waiting on them to fix it. Just really annoying!
(Edited)
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S

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Yep...all down
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Kathy Wildman

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entering third hour
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Cristine7832

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It's back up.
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John0701

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I haven't been able to get in all yesterday and still can't today!

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