Email account doesnt get emails

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  • Updated 5 months ago
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I have an email account through Homestead -- g.desimas@collinsvillepress.com

I have can access the email account. I can succesfully send emails from the account. When I try to send email to g.desimas@collinsvillepress.com, I get an error message that says 550: No Such User Here.

How can I get this fixed. I am paying for this account and would like to use it. 

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Gerry5916

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Posted 5 months ago

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laura3315

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I am having the same issue with out the error code just no emails being received I can send just not receiving. Im dead in the water.
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Michelle C, Employee

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Hello Laura, 

What email address are you having issues with? 
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Michelle C, Employee

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Hello Gerry,

I see the name servers for collinsvillepress.com are pointing to another company Name Server: ns1.a2hosting.com ns2.a2hosting.com  ns3.a2hosting.com ns4.a2hosting.com, in order to make sure your email is fully functioning please verify all these records are in place with that hosting company.  https://community.homestead.com/homestead/topics/dns-records-for-homestead-email

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