Email Account Does Not Work

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I started a new email account on July 4th and it has never worked. When I try to send an email to the account I get this message...."Delivery incomplete. There was a temporary problem delivering your message to stixdrumgroup@stparadise.com"
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stparadisekc6652

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Posted 1 year ago

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Drew N, Community Manager

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Your DNS records were not up to date for email service. I have fixed them. It should be working in a little while.
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stparadisekc6652

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I tried to send another email from my account and it IS NOT WORKING. I started the email account back on July 4th, over 1 month ago, and the email has never worked.
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Drew N, Community Manager

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I see several messages went out on the 9th of August and show as delivered to the recipient server. Unfortunately, we are not able to see if they relay it to the recipient or discard it for some reason.

I sent a message to you, and I logged into the box and replied successfully. The mailbox does seem to be working now that the DNS is correct.

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