ecomdash

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ecomdash integration seems unfinished... I have the upgraded ecommerce account on the websitebuilder back-end, and the ecomdash integration button appeared this weekend. So, I opened an ecomdash account as that's got some great features for managing all the different retail front-ends, and can link with QuickBooks on the back end, so it seemed awesome.

Except it doesn't work.

Endurance International Group, which owns both websitebuilder.com and Homestead.com has their websitebuilder.com integration functional with ecomdash. As that's the same ecommerce engine as Homestead uses, I would think extending the API can be done in a few minutes.

When are the updates on when this will be finished?
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Deborah3233

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  • meh

Posted 5 months ago

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Michelle C, Employee

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Hello,

The set up is finished, however, it does require using the manual set up option. In regards to fully integrating ecomdash, websitebuilder.com and Homestead, I have got this information to the proper engineers. If any action is taken we will keep you updated, as for now I cannot provided any eta on these updates. 
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Deborah3233

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I replied in another thread, but I will here too: for the manual setup, we still need either the shopping cart URL (which is pseudo manual), or the ftp/ftps/sftp/ssl link for the manual integration. That's not on ecomdash - those are supposed to be provided by Homestead.
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Michelle C, Employee

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The shopping cart url is going to be your store page url. 
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Deborah3233

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Even with the URL, there's zero data.

Ecommerce platform has no CSV download capability.

The websitebuilder has no download capability at all.

There's no portal for sales data to be subscribed for ecomdash using the manual storefront method.

Basically, my only options are to write my own tools to scrape an email from info@store-notifications.mywebsitebui... and then do it manually. Might as well do that in zapier.

Of course, it'd be less work (and less expensive) to just rebuild the whole thing in Wix and have integrations work instead of randomly have things like image upload fail for no apparent reason.
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Michelle C, Employee

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I do apologize, Homestead does not use ftp with any third party companies and is not available. You would need to manually create these csv files and keep a running file for inventory, products and orders that you update periodically. I understand this may require more footwork that you may have expected but this unfortunately is the only way to communicate the information into ecomdash. We strongly recommend reaching out to the support team at ecomdash as they would be able to answer how you can make this connection as easy as possible with the limitations at hand. 
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Deborah3233

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This or the paypal receipt problem needs to be fixed ASAP. Currently I have zero integration between my website and my accounting system - which used to exist prior to the migration to the Websitebuilder back end - and every single order requires some sort of manual process that was automated in the old SimpleStore and is automated by basically everyone else.
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Michelle C, Employee

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The pay-pal receipt has been brought to the attention of the developers and is something Homestead is currently working on. There are some processes that will need to be handled manually with the eCommerce platform. I do not believe Homestead is going to be able to automatically integrate with ecomdash and is going to require manual set ups but we are sending feedback in regards to this. Homesteads eCommerce platform is fairly simpler and unfortunately it may not be not suitable for all customers. If you are looking to use another platform, you can always connect your domain to another company that does offer more advanced eCommerce features and integrations such as BigCommerce. 
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Deborah3233

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I'm building the Wix site right now, for free. If I like what it looks like, I'll be leaving the rest of my sites on Homestead - I have three total - but moving my primary web-based ecommerce site over and then paying for their premium. So far, I like what I see, but there's still lots of things to consider, like email management, etc.

I guess my main complaint was that when you migrated from SiteBuilder to Websitebuilder, the quality of the site designs and the mobile capabilities evolved by lightyears, but that the ecommerce platform actually regressed compared to the previous version is what hurts. I don't expect Homestead to be Shopify or BigCommerce, but an actual degradation in service was unexpected and not appreciated.
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Michelle C, Employee

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Understandable, and I do agree, somethings with the new platform do have room for improvement and Homestead is continuously working towards better eCommerce functionalities. I have provided feedback to the development team, hopefully in the near future they can release updates that are more compatible with our customers requests and expectations. 

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