E-Mails & Attachments Not Going Through

Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: Archived

We've sent two client proposals over the past two weeks and neither have been received. I tried to forward them this morning, and the clients said nothing has been received. This is a major situation that must be resolved immediately. What needs to be done? Need a prompt response.

Ellnave

1,622 Points

Posted 1 year ago

1 year ago

Richard3460

1,326 Points

I've been communicating with Drew about Outlook update which set my outgoing to not send until later. Have you checked this setting - if you are using Outlook? On the other side, my windows 10 mail has NOT sent 85 emails so I am not using that at this time. It is a real disappointment as that organizes simple and very clean. That DOES send my other non-Homestead emails instantly, however. I'm not finding a solution and "overly disturbed". Drew is usually good at finding such answers.

1 year ago

Drew N, Community Manager

258,518 Points

If you are using webmail, please specify the from address, to address, and the date and time of the message that didn't arrive. I can check the logs for it to see what might have happened.

1 year ago

Ellnave

1,622 Points

Already contacted your phone support. They sent the e-mail and attachment to my client as well, yet nothing has yet been received. Contacting phone support again.

This conversation is no longer open for comments or replies.

Archived and Closed

Related Categories

Email Support