E-Mails & Attachments Not Going Through

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  • Updated 10 months ago
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We've sent two client proposals over the past two weeks and neither have been received.  I tried to forward them this morning, and the clients said nothing has been received.  This is a major situation that must be resolved immediately.  What needs to be done?  Need a prompt response.
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Ellnave

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Posted 10 months ago

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10 months ago
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Richard3460

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I've been communicating with Drew about Outlook update which set my outgoing to not send until later.  Have you checked this setting - if you are using Outlook?  On the other side, my windows 10 mail has NOT sent 85 emails so I am not using that at this time.  It is a real disappointment as that organizes simple and very clean.  That DOES send my other non-Homestead emails instantly, however.  I'm not finding a solution and "overly disturbed".  Drew is usually good at finding such answers.
10 months ago
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Drew N, Community Manager

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If you are using webmail, please specify the from address, to address, and the date and time of the message that didn't arrive. I can check the logs for it to see what might have happened.
10 months ago
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Ellnave

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Already contacted your phone support.  They sent the e-mail and attachment to my client as well, yet nothing has yet been received.  Contacting phone support again.

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