Duda redirect issues

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We are having issues with the redirect from Duda.  We went pro to get rid of the adds and it will not go to the correct forward on all phones. Iphones go to the old redirect with adds.
I have followed everything possible I can.
When I try to Setup an m.companyname.com URL - it says it's taken already?
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David0589

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Posted 1 year ago

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Drew N, Community Manager

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I do not believe that pro changes the website other than to remove the ads. Try clearing the browser history in the phone you are looking at.
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David0589

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we did on 4 phones - 
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Drew N, Community Manager

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It might be the redirect. It should be redirecting to m.newwaymarketing.net. I can deactivate the redirect on our end if you like, then in your Duda account, you would need to enter the domain as m. not as www. If you would like to do that, let me know and I will tell you when it is deactivated, then you can update Duda and publish. That should resolve it.
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David0589

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When I try to Setup an m.companyname.com URL - it says it's taken already?
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Drew N, Community Manager

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That may indicate that somehow Duda already has your domain in their system. Unfortunately, I am not able to check on that. You would need to go to the help section in your Duda account and ask them if that is the case.

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