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1,182 Points
Posted 3 years ago
Drew N, Alum
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262,816 Points
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1,182 Points
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1,182 Points
Drew N., here is the 1st message I received about my account.
Dear Google Shopping Merchant,
We've reviewed your Google Merchant Center account (Waugh Interior Designs, ID: 8878193), and found policy violations.
Your Merchant Center account has been suspended, and your products no longer appear on Google Shopping. Note that a suspension notification is also displayed in your Merchant Center account. In addition, related Merchant Center accounts may also get suspended.
-- Policy violations to fix
Your Merchant Center account (Waugh Interior Designs, ID: 8878193) is in violation of the following policies:
USER SAFETY (MISREPRESENTATION OF SELF OR PRODUCTS) Omission of relevant information Failure to clearly and conspicuously disclose any related conditions before and after purchase. Visit https://goo.gl/NYQ8fE to learn more on Misrepresentation of Self or Products policy. Also, learn what you can do to address “user safety” violations: https://goo.gl/r1BB2X
If you believe there's been an error, we want to help. Contact your Account Manager or find out how to contact us by visiting https://goo.gl/sMaEgy
Sincerely,
The Google Shopping Team
Dear Google Shopping Merchant,
We've reviewed your Google Merchant Center account (Waugh Interior Designs, ID: 8878193), and found policy violations.
Your Merchant Center account has been suspended, and your products no longer appear on Google Shopping. Note that a suspension notification is also displayed in your Merchant Center account. In addition, related Merchant Center accounts may also get suspended.
-- Policy violations to fix
Your Merchant Center account (Waugh Interior Designs, ID: 8878193) is in violation of the following policies:
USER SAFETY (MISREPRESENTATION OF SELF OR PRODUCTS) Omission of relevant information Failure to clearly and conspicuously disclose any related conditions before and after purchase. Visit https://goo.gl/NYQ8fE to learn more on Misrepresentation of Self or Products policy. Also, learn what you can do to address “user safety” violations: https://goo.gl/r1BB2X
If you believe there's been an error, we want to help. Contact your Account Manager or find out how to contact us by visiting https://goo.gl/sMaEgy
Sincerely,
The Google Shopping Team
Drew N, Alum
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262,816 Points
On Google's own site under requirements I found this, Start with either http:// or https://While the site itself is not https, all checkout pages are https, utilizing a shared certificate.
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1,182 Points
Google has just made changes. My site has been fine for years up until a few weeks ago when the changes went into effect. I will send the support team that is working on my case your reapply and see if they will reinstate my account before going forward. Will check back thanks Drew.
Drew N, Alum
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262,816 Points
Thank you. That would be a change by Google alone as Bigcommerce checkout pages are fully PCI compliant. If they ask for more then that is just Google requiring something that isn't actually required. Unfortunately, at this time, we are not able to offer individual security certificates to make the whole site https.
