domain was pointed from godaddy, website from homestead is not showing up

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domain was pointed from godaddy, website from homestead is not showing up

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Stan3832

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Posted 10 months ago

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Lynn1286, Champion

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You didn't say how long it's been.  It can sometime take a day to process, but not often.  Be sure your domain is UNLOCKED on the GoDaddy side, so the changes can process.  I only mention this, because I have done that myself. 

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Elyzabeth , Official Rep

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Hello,

I can see you spoke with support today. Did you get this issue resolved?
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Stan3832

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Yes I did, unfortunately it's a bug on HS's end.  Hopefully someone can work on that soon, I have been encountering it for a while when pointing domains.  Thanks!
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Elyzabeth , Official Rep

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OK, let me know if you have any other questions.
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Stan3832

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Can we see if a ticket has been written for the issue and if there is an ETA, thanks!
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Elyzabeth , Official Rep

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Hello,

What exactly is the issue that a ticket would have been created for?
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Stan3832

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When domain is pointed from godaddy or possibly any other provider and all of the steps are done by the user on the homestead's end, the website that has been created on the homestead's end does not appear until a call is made to homestead.
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Elyzabeth , Official Rep

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If the issue you are running into is the 404 error on Website Builder sites, you do not have to call to resolve this:

https://community.homestead.com/homestead/topics/fixing-the-website-builder-404-error

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