domain transfer

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I transferred my website and domain name to GoDaddy.  I also entered the IP address in the advanced DNS Settings @.  This was 3 days ago and my website is still not coming up.  can you help ?
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Rene5595

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Posted 11 months ago

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11 months ago
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Drew N, Community Manager

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If the transfer was already started there is no way to update the DNS. If the DNS was updated before the transfer then the problem is likely on the GoDaddy side. I can take a look, but there won't be anything I can really do if the transfer is in process.
11 months ago
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Rene5595

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www.binderpro.com
2018-02-12T21:57:55+00:00
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Drew N, Community Manager

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It looks like the domain without www is pointed to a new IP, but with www it is still pointed to us. Unfortunately the domain is in transfer so we can't update anything. It should complete in the next couple days.
2018-02-12T22:06:49+00:00
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Rene5595

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i also need www pointed to the new IP
2018-02-12T22:14:12+00:00
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Drew N, Community Manager

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It can't be done now. Once the transfer starts it is not possible to edit DNS until the transfer completes.

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