domain transfer

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I transferred my website and domain name to GoDaddy.  I also entered the IP address in the advanced DNS Settings @.  This was 3 days ago and my website is still not coming up.  can you help ?
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Rene5595

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Posted 5 months ago

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Drew N, Community Manager

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If the transfer was already started there is no way to update the DNS. If the DNS was updated before the transfer then the problem is likely on the GoDaddy side. I can take a look, but there won't be anything I can really do if the transfer is in process.
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Rene5595

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Drew N, Community Manager

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It looks like the domain without www is pointed to a new IP, but with www it is still pointed to us. Unfortunately the domain is in transfer so we can't update anything. It should complete in the next couple days.
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Rene5595

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i also need www pointed to the new IP
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Drew N, Community Manager

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It can't be done now. Once the transfer starts it is not possible to edit DNS until the transfer completes.

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