Domain Suddenly down - "page not found" error message. Worked fine til today, and all my other Homestead sites are fine. Please resolve.

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Suddenly my domain is down - "page not found" error message. Worked fine til today, and all my other Homestead sites are fine. pencross3.com.

Gary9589

288 Points

Posted 1 year ago

1 year ago

susan2829, Champion

42,902 Points

What is the domain name?

1 year ago

Gary9589

288 Points

www.pencross3.com

1 year ago

susan2829, Champion

42,902 Points

Check your navigation menu to be sure you have the index (Home) page linked correctly.

1 year ago

Gary9589

288 Points

Nothing has changed - been working perfectly. Tried to load site in site builder but now get this messag:

"You have experienced an unexpected server error. We are working to resolve this problem as quickly as possible. Please try again later."

!??

1 year ago

susan2829, Champion

42,902 Points

Hopefully it resolves itself as Tech Support won't be available until Monday.

1 year ago

Gary9589

288 Points

back in but here's the problem - found that somehow Homestead changed thy url from pencross3.com to http://www.pencross3.homesteadcloud.com/ ??!

1 year ago

Gary9589

288 Points

It's as though my domain name has disappeared, even though showing in my list of domain, and been switched back to a generic, free "homestead" site. How could this happen, and how can it be fixed? Site was paid for registered, confirmed, etc...!

1 year ago

susan2829, Champion

42,902 Points

That's occurred before and will require the Techs to fix it I'm afraid.

1 year ago

Gary9589

288 Points

(I recently bought mountaintopcondo.com - hope the same doesn't happen to it....)

1 year ago

Gary9589

288 Points

So I'm down until Monday?

1 year ago

Gary9589

288 Points

Will this be reported and fixed automatically or should I seek help here again on Monday?

1 year ago

susan2829, Champion

42,902 Points

Drew goes through all the posts from the weekend and should pick this up, but if you are more comfortable posting again by all means do so.

1 year ago

Drew N, Community Manager

260,918 Points

Hello, I happened to be wondering by tonight. Gary, it looks like mountaintopcondo.com is working, so it should be ok. pencross3.com didn't seem to connect to the site correctly. I believe I have it fixed for you now. Hopefully you see this soon and can reply. I'll be around for a short time more.

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Domain Suddenly down - "page not found" error message. Worked fine til today, and all my other Homestead sites are fine. Please resolve.

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