Domain Suddenly down - "page not found" error message. Worked fine til today, and all my other Homestead sites are fine. Please resolve.

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Suddenly my domain is down - "page not found" error message. Worked fine til today, and all my other Homestead sites are fine. pencross3.com.
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Gary9589

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Posted 1 year ago

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1 year ago
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susan2829, Champion

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What is the domain name?
1 year ago
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Gary9589

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www.pencross3.com
1 year ago
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susan2829, Champion

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Check your navigation menu to be sure you have the index (Home) page linked correctly.
1 year ago
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Gary9589

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Nothing has changed - been working perfectly. Tried to load site in site builder but now get this messag: 

"You have experienced an unexpected server error. We are working to resolve this problem as quickly as possible. Please try again later."


!??

1 year ago
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susan2829, Champion

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Hopefully it resolves itself as Tech Support won't be available until Monday.
1 year ago
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Gary9589

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back in but here's the problem - found that somehow Homestead changed thy url from pencross3.com to http://www.pencross3.homesteadcloud.com/ ??!
1 year ago
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Gary9589

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It's as though my domain name has disappeared, even though showing in my list of domain, and been switched back to a generic, free "homestead" site. How could this happen, and how can it be fixed? Site was paid for registered, confirmed, etc...!
 
1 year ago
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susan2829, Champion

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That's occurred before and will require the Techs to fix it I'm afraid.
1 year ago
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Gary9589

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(I recently bought mountaintopcondo.com - hope the same doesn't happen to it....)
1 year ago
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Gary9589

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So I'm down until Monday?
1 year ago
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Gary9589

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Will this be reported and fixed automatically or should I seek help here again on Monday?
1 year ago
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susan2829, Champion

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Drew goes through all the posts from the weekend and should pick this up, but if you are more comfortable posting again by all means do so.
1 year ago
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Drew N, Community Manager

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Hello, I happened to be wondering by tonight. Gary, it looks like mountaintopcondo.com is working, so it should be ok. pencross3.com didn't seem to connect to the site correctly. I believe I have it fixed for you now. Hopefully you see this soon and can reply. I'll be around for a short time more.

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