Domain pointing Issue, error 404

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First of all, I have pointed multiple domains to several different homestead sites I have built over the years. It is pretty easy. This time, however, there is an issue. I am using the new Website builder, According to my domain manager, the new web address is pointed to the new website. When I type in the address, I get this 404 error message: https://www.screencast.com/t/MkXvaneCuGbl.

Is the pointing not complete, or is there some other step I need to take?

Thanks for the help!

Rockerfeller

1,394 Points

Posted 7 months ago

7 months ago

themieleman, Champion

61,816 Points

Your homepage should be named index.html. Check your Page Settings for your home page.

7 months ago

Rockerfeller

1,394 Points

Thanks for the help. What I see on the page settings page is that my non-homestead.com domain name is still not listed as the webpage domain address. It still reads www.mydomain.homesteadcloud.com instead of www.mydomainname.com. that makes me think that the domain pointing is NOT complete. But maybe I am missing something. If I type in this address www.mydomain.homesteadcloud.com my site comes up.

7 months ago

themieleman, Champion

61,816 Points

What is your website address?

7 months ago

Rockerfeller

1,394 Points

NarrowGaugeSoundRentals.com

2018-08-12T15:55:22+00:00

themieleman, Champion

61,816 Points

I can't get it. I'm sure the homestead staff will be able to sort this out tomorrow. Good luck Rockerfeller!

2018-08-13T13:31:49+00:00

Rockerfeller

1,394 Points

I am sure it is something simple.

7 months ago

Rockerfeller

1,394 Points

Well, it still has not fixed itself. Is this one of those things that takes time or do I need to do something else?

2018-08-13T19:21:39+00:00

Elyzabeth , Official Rep

31,472 Points

Hey there Rockerfeller
We do see this from time to time with Website builder sites.
I believe the instructions in this article will help you get this resolved!!

(Edited)