Domain name expired, "Live Chat" and "Contact Us" aren't working....

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Hi - I got a message quite some time ago saying my domain name was set to expire in April, but that if my site is active and used, there's no need to worry and nothing needs to be done. So I didn't worry, but now I have a message that my domain name has expired. I've been trying to access "Live Chat" but keep getting a message about cookies not matching. I've cleared cookies, switched browsers, and still can't access it. The "Contact Us" in the domain section of my account also doesn't work. How can I renew my domain name? I very much need it up and running. Thanks for any help!
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Posted 5 years ago

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Drew N, Alum

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I am not sure why it didn't renew, but I have renewed it and made sure auto renew is enabled for the future.

Chat is not open on the weekends, but if you see that error again, click the link below.

https://community.homestead.com/homestead/topics/chat-key-cookie-does-not-match-visitor-chat-key
Whew! Thank you! :-)
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Drew N, Alum

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You're welcome. It might take a while to come up again.
I should have mentioned, it's the MelindaClayton.net domain....
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Drew N, Alum

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That's ok. I found it. It's only a problem when folks have 20+ domains. I didn't have that many choices in your case.

Sorry for the inconvenience.
LOL! Thank you! 
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Drew N, Alum

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No problem.

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