does homestead actually have support or is it just a myth ?

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how does one actaully get help from homestead ? i have been on hold for over an hour and in a chat window for over 30 minutes and no one can help ? 
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Posted 6 years ago

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susan2829, Champion

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Hi there,
Try posting your question/problem here in the Community.
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Drew N, Alum

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Yes, I am a little behind just like the phones, but at least you can get to other things while you wait, instead of being on hold.

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Drew.  Sites are down.  What's up?

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Drew N, Alum

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Sorry, as I said there was an outage and it should be resolved.