display more days of email

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  • Updated 6 months ago
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My email is only displaying approx 7 days of inbox messages...how can I increase that to a longer period of time, like 30 days?
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Posted 6 months ago

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Drew N, Community Manager

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It isn't done by days. It is done by the number of messages. Go to settings > preferences > Mailbox view. You can set the rows up to 200.
I already tried that and noticed when I refreshed the page yesterday that messages from 8 days back suddenly disappeared from the inbox. Right now my oldest message is from 01/10.  I'm sure tomorrow that will auto remove from my inbox as well. BTW: This started when I converted to the Roundcube platform and only the inbox is affected.
(Edited)
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Drew N, Community Manager

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What email address is it? There is no auto archive option, so I will log in and take a look.
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Drew N, Community Manager

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I am not sure what happened, but I will get what I can restored. Do you know about how many messages were in the inbox?
sorry not sure, but if I could get the last 20-30 days restored that would be great.
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Drew N, Community Manager

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I will do what I can.

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