DISPLAY

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  • Updated 8 months ago
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THIS ISSUE IS NOT RESOLVED, OUR LOGO DOES NOT DISPLAY ON SOCIAL MEDIA AND IT NEVER HAS SINCE BUILDING WITH THE NEW WEB BUILDER.  THEY THEY TOLD US IT WAS FIXED SEVERAL TIMES ITS NOT. OUR SITE VANISHED FOR WEEKS, THEN IT SAID IT WAS MALICIOUS. THEY ISSUED 1 MONTH REFUND YESTERDAY AND WE CHECKED THIS MORNING AND IT STILL DOES NOT DISPLAY. THE AGENT SAID IT WAS POINTING TO THE OLD WEB BUILDER BUT THAT STILL DOES NOT CORRECT THE ISSUE WITH OUR LOGO DISPLAYING ON SOCIAL MEDIA AND WE ARE LOSING MONEY DAILY.  www.RHLSteakOut.com :


11/9/2019 Notification: Reports of SiteBuilder Plus live sites down

10/10/201910/10/2019 8:45:30 AM 8:00 AM MST: We are aware of an issue that is causing live Sitebuilder Plus sites to not load. Our engineers are currently investigating the cause, we will post updates as we gather more information.  11:00 AM MST: SiteBuilder Plus live sites are beginning to load as expected, however an error is produced when logging in at Homestead.com. Engineers are working to resolve this, and we will continue to monitor the situation and provide updates if we see another disruption.  12:00 PM MST: The issue with Sitebuilder Plus websites and logging in has been resolved, and we will continue to monitor and update if we see any further issue
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Natalie9443

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Posted 8 months ago

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Michelle C, Employee

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Hello,

I do see you called in for assistance and the reason your site was not showing was because it was still being routed through Cloudflare to the old software. That issue was resolved and I do see the website coming up for https://www.rhlsteakout.com/.



In regards to the logo or image that shows upon sharing your website link , you can use the tag in this article to specify what image you wish to use for those actions and place that code in the site HTML. https://community.homestead.com/homestead/topics/sitebuilder-plus-how-to-specify-the-image-used-by-facebook-for-shares-and-likes

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