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2 things: Firstly why can I not find a simple way of sorting out a problem either by a direct email to tech staff at Homestead, of by a live chat.? The community help is simply not precise enough. Given too the fee I pay each year I find it outrageous that there is no obvious straightforward way of contact. Not even Facebook as far as I can see! Secondly: I want and need to sort out html on my site(s) but it is more complicated no doubt due in part to the fact that when following your initial instructions my computer crashed. I have tried following the instruction on the community help section and that gets me nowhere - I need help from a member of staff who can deal with MY problem,not a generalisation.
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272 Points
- frustrated and annoyed
Posted 9 months ago
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124 Points
Elyzabeth , Official Rep
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42,804 Points
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272 Points
Can you please send me a pdf/word document going through everything I need to do please to get my sites onto html? Trying to read of the screen, then do things is OK for one small action, but this is not so easy. Send directly to my email: lghistorian@btinternet.com
Thank you
Thank you
Elyzabeth , Official Rep
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42,742 Points
We cannot tell you how to create your sites via HTML if that is what you are asking. We have a builder available to you for building your sites. Anything outside of that, you will need to learn outside of Homestead.
