Did the site crash? My customers are getting this.

  • 0
  • 10
  • Problem
  • Updated 3 years ago
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: Resolved

A customer told me they couldn't get on my site. This is what we are getting.
Photo of Call Me Ozz

Call Me Ozz

  • 3,718 Points 3k badge 2x thumb

Posted 3 years ago

  • 0
  • 10
Photo of Brian4612

Brian4612, Champion

  • 32,264 Points 20k badge 2x thumb
happy to check from my end,  whats your url and I will have a look
(Edited)
Photo of Laurie4783

Laurie4783

  • 602 Points 500 badge 2x thumb
Mine just came up
Photo of Call Me Ozz

Call Me Ozz

  • 3,718 Points 3k badge 2x thumb
Photo of Gene0720

Gene0720

  • 90 Points 75 badge 2x thumb

Hello there,  I just been told that my site is unavailable too. I just checked and its not coming up. Did the site crash?


Photo of Joshua2161

Joshua2161

  • 3,894 Points 3k badge 2x thumb
My sites are all offline as well!  Help!
Photo of Brian4612

Brian4612, Champion

  • 32,264 Points 20k badge 2x thumb
Nope I couldnt get there either. Where did you get your domain name? If it was from a third party ( not homestead) you could check it is "pointing" correctly to your index page. Another way to check is if you can you access your site using the generic . homestead URL.
Photo of Joshua2161

Joshua2161

  • 3,894 Points 3k badge 2x thumb
It's a Homestead problem.
Photo of Vernon0640

Vernon0640

  • 648 Points 500 badge 2x thumb
All websites are down!
Photo of Call Me Ozz

Call Me Ozz

  • 3,718 Points 3k badge 2x thumb
It's a Homestead problem. I wonder if they'll fix it since it's a weekend. Tried calling, they are closed.
Photo of Brian4612

Brian4612, Champion

  • 32,264 Points 20k badge 2x thumb
Yep. me too... homestead not available...Hopefully, the IT guys are 24/7 and are on it. Will try again later..Fingers crossed all.
Photo of Sybil2894

Sybil2894

  • 176 Points 100 badge 2x thumb
My site is down also & no one to contact at Homestead after hours or weekends! grrrrrr
Photo of Call Me Ozz

Call Me Ozz

  • 3,718 Points 3k badge 2x thumb
Why is it, EVERYTIME I have to get on the site to edit it, there are problems? Or if I have to do work that involves looking at my site there's problems. Homestead has never been the same since the migration. I wish I could move to another host.
Photo of Lovely4658

Lovely4658

  • 100 Points 100 badge 2x thumb
Call Me Ozz, I am having the same problem. I just found it out today. I cannot get either of my 2 sites to open. 
Photo of Kathy5473

Kathy5473

  • 934 Points 500 badge 2x thumb
Same problem - 'The site can't be reached - the connection has been reset'.  First I was having problems publishing an update to a page in Sitebuilder (I'm in the old Sitebuilder still) - said I wasn't connected to the internet when I was, then I found that my website is down.  I've had several problems on weekends before and there has always been a Homestead employee (very tech knowledgeable)  who monitors the community on the weekend and jumps in to help troubleshoot. Usually he's responding by now though...sooner than the hour some of you have been waiting. :(
Photo of Travis9927

Travis9927

  • 334 Points 250 badge 2x thumb
Same problem here can't wait until end of the weekend. They need to get this fixed ASAP
Photo of Matt3174

Matt3174

  • 274 Points 250 badge 2x thumb
Same here!  Homestead is costing me money as I write this.  Just sent an email blast out to 5000 potential customers who now can even get on my site to sign up for an event!

Horrible Timing.
Photo of Call Me Ozz

Call Me Ozz

  • 3,718 Points 3k badge 2x thumb
Yup, I am running the state's biggest karaoke competition and they cannot on my site to register.
Photo of Valerie1513

Valerie1513

  • 118 Points 100 badge 2x thumb
How frustrating! This is my busiest time of year and Homestead is unable to be reached?  Unacceptable!
Photo of Call Me Ozz

Call Me Ozz

  • 3,718 Points 3k badge 2x thumb
Homestead: I can only give you about 10 more minutes to get this fixed, otherwise I will need to send out an email blast to all my clients that my Homestead Web Server is down and is not working on fixing it. (Hopefully none of them are thinking about and starting their own website.) Additional I will have to set up a register at http://www.signupgenius.com
Photo of Joshua2161

Joshua2161

  • 3,894 Points 3k badge 2x thumb


Yay!  That means I've had 2,000 points worth of my sites being offline, because that's the only time I log into the Community.  Smh.
Photo of Valerie Adame

Valerie Adame

  • 338 Points 250 badge 2x thumb
Yep! I'm uploading 1,200 wedding proofs to a client that I PROMISED would get to see her wedding proofs by Sunday and as always, especially on weekends when their customer service isn't available, Homestead crashes. Quality hasn't been the same since they changed owner's years ago. It's obvious they have oversold more websites than their server can handle. Why else would they crash several times a week. This time of year, I'm uploading senior graduation proofs every day and it takes HOURS to submit images to my pages. Server constantly hanging up. I TRULY feel sorry for those of you that are selling your products directly from your site. It must be financially devastating. I'm done. Going to have to find a different host for my website and proofing galleries.
Photo of Call Me Ozz

Call Me Ozz

  • 3,718 Points 3k badge 2x thumb
I have seriously contemplated seeing if it;s possible to file a class action lawsuit so that all of the unhappy customers can move to another site without having to pay the expense off a webs master out of our own pockets. Because of their lack of action to solve the never ending problems it seems like it would be a reasonable request. Every time I bring a problem to their attention the response is always. We're not having any problems. Can you refresh you cache?
Photo of Kimberly3437

Kimberly3437

  • 454 Points 250 badge 2x thumb
my website is down as well. PLEASE get this problem fixed as soon as possible!!
Photo of Gregg

Gregg

  • 110 Points 100 badge 2x thumb
same problem, my site is down. This is not right. Loosing business yet again from homestead...
Photo of Sybil2894

Sybil2894

  • 176 Points 100 badge 2x thumb
I have gone to social media forums to hopefully notify my clients & apologize to them about Homesteads crash, embarrassing & a loss of not only revenue but potential & returning clients, grrrrr
Photo of Stavros7880

Stavros7880

  • 546 Points 500 badge 2x thumb
All of my websites are down as well.  Would be nice to get a response as to what happened at least and how serious this is.  

This conversation is no longer open for comments or replies.