delete add on services

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I currently have the Gold package and I want to downgrade and delete ALL my add-on services. I only need 4 email address and 2 domains with websites.

Thank you.
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tessamahaffey2116

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Posted 3 months ago

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Elyzabeth , Official Rep

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Hello tessamahaffey2116

You would need to delete any domains, and websites you no longer need, and then I can do that downgrade for you.
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tessamahaffey2116

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This has been done already. The 2 domains and 4 emails that remain on my account are the only ones I still need.
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Elyzabeth , Official Rep

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Unfortunately, it has not. You maybe deleted the domains you no longer needed, but not the websites. Please go into Websites Manager and delete any sites you no longer need. You currently have 10.
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tessamahaffey2116

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Okay I have deleted all the websites that are no longer needed.
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Elyzabeth , Official Rep

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OK I removed the add ons for emails and it brought your bill down to 25.99/month for the gold plan hosting and your domain/domain privacy.

We can keep it there, or we can downgrade to the starter plan, which is very basic hosting and we would have to add on additional pages, domains and emails. That would save you $5/month, bringing your bill to 20.99/month.
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tessamahaffey2116

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Let's do the $20.99 a month please.
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Elyzabeth , Official Rep

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OK, no problem! I've made that change on the account, you'll get an email letting you know about that downgrade!
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tessamahaffey2116

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Thank you.

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