Customer site issue 8/24/2019 3:30pm MDT

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  • Updated 4 years ago
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We are seeing an issue with some customer sites not coming up. We are aware of and working to resolve the issue. We apologize for the inconvenience and appreciate your patience.
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Drew N, Alum

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Posted 4 years ago

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Dolores2687

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Any idea when it will be back?
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Drew N, Alum

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I'm sorry not yet. It has just occurred.
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Jim6102

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This reply was created from a merged topic originally titled Are the servers down? Can't access my websites.

Can't access my websites.  Keep getting page can not be displayed.
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Jim0047

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customer should be reimbursed for lost time when sites aren't up.  HOW MUCH does it cost us to NOT have our website up and running?
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Drew N, Alum

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Resolved: 3:37pm MDT

Sites should be up and running. Let us know if you still have an issue.
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Jim0047

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yep.  thank you... and i was getting uppity so quickly... YUCK
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Drew N, Alum

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That's ok, as long as you don't swear or abuse people, I totally understand this is your business and that it needs to be working. I am happy we were able to resolve it quickly.
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Jim6102

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Thanks, Drew.  That did not take long to fix.  Appreciate that.

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Drew N, Alum

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You're welcome.

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