Customer ordering problems with shopping cart.

  • 0
  • 1
  • Problem
  • Updated 1 year ago
  • Solved
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: Archived

Here is the issue, when a customer ads an item to the shopping cart it will show the cart for a few seconds then disappears. If they don't go to "checkout" right away, they think they can't place an order. Also, my customers cannot select on the "your cart" tab as well. I've tried this on a desktop and mobile with the same results.

Is there a way for my customers to be able to click on the "your cart" tab to see what they have added?  Thanks.
Photo of Kevin0250

Kevin0250

  • 230 Points 100 badge 2x thumb

Posted 1 year ago

  • 0
  • 1
Photo of Drew N

Drew N, Community Manager

  • 259,220 Points 100k badge 2x thumb
You have the 2 text boxes layered on top of the view cart button, so it can't be clicked. I would move the store down a little and place the size chart just above the top red border of the store.
Photo of Kevin0250

Kevin0250

  • 230 Points 100 badge 2x thumb
Yep that did it. THANK YOU SO MUCH!
Photo of Drew N

Drew N, Community Manager

  • 259,220 Points 100k badge 2x thumb
You're welcome

This conversation is no longer open for comments or replies.