create packing slip in ecommerce store

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is the a way to create a packing slip for products sold in the ecommerce store?
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glendak7622

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Posted 4 months ago

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Michelle C, Employee

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Hello,

The only way to create a packaging slip from within the WebsiteBuilder eCommerce platform, is to connect with Shippo and utilize their tool. 
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glendak7622

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Hi Michelle, I am connected to Shippo. Everything is working with the exception of Packing Slips.
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glendak7622

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Homestead isn't one of the ecommerce channels they support.
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Michelle C, Employee

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Glenda, unfortunately, this time I would need to recommend reaching out to the experts at Shippo for better assistance with this question. Please let me know if they are able to help. 
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Michelle C, Employee

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Shippo is an amazing platform to use for more advanced shipping options with the major carriers. If you research their reputation, they are an extremely helpful and reliable company. We offer the connection as a tool to assist with handling shipping for your online business. Yes, Homesteads eCommerce is not able to automatically integrate with Shippo, however, you can still receive all the great benefits of this platform by manually creating  CSV files and adding those to Shippo. I understand this may be more work than anticipated but it is possible and we do refer you to their customer support as they are experts on their product and can provide the most efficient help. 
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glendak7622

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Thank you Michelle. FYI, your Homestead ecommerce tuturials are stating that Shippo will integrate with Homestead. You might want to revisit the video.
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Michelle C, Employee

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I will review it and update. Thank you. 
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glendak7622

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Michelle, I have tried the exporting the csv file.  The below listed fields are the only things that can be exported from the store. it does not include product names, descriptions or pictures. These are vital things needed to create a packing slip in the Shippo program. Am I missing something?
  • Export data
    Choose which columns you want to export
  • Invoice
  • Order Date
  • Total
  • Status
  • SubTotal
  • Tax
  • Shipping
  • Discount Amount
  • Discount
  • Payment Provider
  • Payment Status
  • Payment Date
  • Customer Email
  • Phone
  • Street Address
  • City
  • State
  • Country
  • Zip
  • Delivery Address
  • Delivery City
  • Delivery State
  • Delivery Country
  • Delivery Zip


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Elyzabeth , Official Rep

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Hello

Are you trying to create a shipping label through your Shippo account? This should not be necessary. You create your shipping labels through Website Builder eCommerce. Click on an order and you'll see "Print Address Label" in the top right hand corner of the order.

Here are instructions:
https://helpfos.websitebuilder.com/help/article/creating-a-shipping-label

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