correcting billing issues

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  • Updated 3 years ago
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Archived and Closed

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Billing will not accept my new payment method. I have been trying to correct a billing issue and your system will not accept our corporate card. One of our accounts is due to be suspended and frankly I am fed up with the hassles. If I can't get it resolved and my account gets suspended, we will closed all of our corporate accounts with you, We have 23 (ranging from $53.99 per month to $199.99 per month) separate accounts with your company and have had many issues.
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Posted 3 years ago

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susan2829, Champion

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The Support folks won't be back in until Monday and will be able to help you then.

Hours of Operation for Live Support
Sales:  1-800-986-0958 (Support can also be contacted via this number)
Support: 1-800-710-1998

Mon-Fri 6:00am - 5:00pm MST(No DST)
Sat-Sun Closed

Community Members - Available 24x7
Homestead Techs available Mon - Fri
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Todd H, Social Media Specialist

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I apologize if there has been an issue with updating the billing information. Have you contacted your bank to verify everything looks okay with your card?

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