Contact-Us Form Won't Work

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I'm rebuilding my old Homestead site with the new Website Builder, and the contact us form won't work. I've tried everything from editing the input fields to removing the form & starting from scratch, yet nothing works. The contact-us page is here => https://universaldarwinism.homesteadcloud.com/contact-us
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D. B.2487

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Posted 1 year ago

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Lynn1286, Champion

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Make sure the email that you want to use is listed properly in the link ON the submit button.  When you click on the submit button, the control panel for that pops up and that is where the link goes. Hope that helps.
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D. B.2487

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Sorry, that didn't work either. Might you know of something else I could try?
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Lynn1286, Champion

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What is it that doesn't work, it won't fill in or won't send?
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D. B.2487

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Won't send. It says Error. Try Again. And I get nothing in my inbox.
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Lynn1286, Champion

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It's obviously not taking the link.  It is usually quite simple -- you put in an email and save it, publish it and it works.  You did publish, of course and it might not work if you are using the PREVIEW.  The ONLY other thing I can think of to check is to make sure the submit button triggers on "mouse click"  To check that, click on the submit button, in the control box click "MORE" then click on ADVANCED and you'll get the SUBMIT FORM SETTINGS pop up. Click on the blue box that says "Submit Form Settings" and another box will tell you how the button is set up to send (there is a drop down with options, but who needs those?)  This may sound like a silly question, but are you using the submit button that is built-in to the form, or did you add a new one?  If all of that is set correctly, I've got nothin'.  You will have to call tech support in the morning.  1-800-710-1998 (they are on the west coast and open at 8am I think).  Sorry if I haven't been much help. Learning Website Builder can be "challenging" but once you have a little practice, it really is a great platform.  I really like it. 
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Elyzabeth , Official Rep

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Hello,

I went on your site and filled out your contact form. It successfully submitted and I was able to see that submission in your builder form list.
What browser are you using? Are you doing this from preview or going directly to your website?

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