contact form error message received

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  • Updated 1 year ago
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when someone submits something on the contact form, they receive an error message:   There was an error while submitting your information.  https://www.homestead.com/~site/siteapps/CustomFormSubmission.action

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Gingi1362

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Posted 1 year ago

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Lynn1286, Champion

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When I click on it, the message says the account has been closed-no information will be sent-but that may have to do with the internal Homestead stuff because your site name is not in the link you provided.  If the forum reps can't answer your question sometime this morning, just call them 800-710-1998 after 8am pacific time.

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Elyzabeth , Official Rep

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So, this is due to the custom text you have set on your submit button. That feature is getting an error. I would recommend creating a thank you page that you link that submit button to, and have an option on that thank you page that allows your page visitor to navigate your website from there.

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