Contact Form

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I see the form submissions have changed. Is there a way to edit it so it doesn't say HELLO BUILDER?


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Jonathan T.

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Posted 1 month ago

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Michelle C, Employee

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Hello,

It seems development has mad a few changes to the form submission emails. Unfortunately, you nor myself have the ability to change that. I will send some feedback about the introduction to the WebsiteBuilder team to see if they can consider a simpler intro maybe stating just hello. 
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Jonathan T.

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Simpler the better! Thanks
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Michelle C, Employee

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Agreed. No problem.
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Francis Rockliff

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Please return the form to how it was. In my Webmail or Apple Mail software it is impossible to see the Name of the person submitting the form and all you can see is HELLO BUILDER in the listing. Also if I reply to the email the Homestead Team email address appears in the To box and not the person who submitted the form. PLEASE GO BACK TO HOW IT WAS.
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Michelle C, Employee

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Hello,

I do not have the ability to change the verbiage on the form. I will send some feedback about the introduction to the WebsiteBuilder team to see if they can consider a simpler intro. 

About replying directly to the email submissions, that is not a function that we can set up, you will need to extract the email address from the submission and compose a new email going to that email address provided. When a visitor on your site fills out a form on your website, you get an automated email from the websites form generator, this is not the person sending you an email from their mailbox so you cannot reply directly to it.

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