Connection issue with Sitebuilder and customer sites.(Resolved)

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  • Updated 4 years ago
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Our network teams are currently investigating an issue affecting the connection to Sitebuilder and to customer sites. We will post updates as we receive more information.

Update: 3:20pm: Sites appear to be resolving now. We are not declaring this resolved yet, but traffic is returning to normal levels.

Update: 3:45pm(MST): Resolved. Please not that this was not the data migration. This was a fault in the old data center that has been resolved.
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Drew N, Alum

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Posted 5 years ago

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Mileen3055

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I receive an error when I try to bing up any of my websites. None of my websites are coming up with Homestead!! Thanks God my main website is Hosted with Yahoo.com http://www.fancypoo4u.com 
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Tim5862

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And the saga continues.....
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Roderik7698

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My website is down. From my shopping cart program looks like at least an hour. Please help. www.BeadBuddies.net
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Roderik7698

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My website is down. From my shopping cart program looks like at least an hour. Please help. www.BeadBuddies.net
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Roderik7698

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My website is down. From my shopping cart program looks like at least an hour. Please help. www.BeadBuddies.net
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Roderik7698

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My website is down. From my shopping cart program looks like at least an hour. Please help. www.BeadBuddies.net
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Mileen3055

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It was only temporary. They are back up now. Mine was down for 33 minutes.
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Roderik7698

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Sorry for all the duplicate posts. It got hung up while trying to login to my account.
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Stix

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Extremely disappointed in Homestead. I understand outages, but before I saw this here, I contacted customer support. After about a 27-minute wait, I got a rep that was extremely rude and nasty, and when I asked if the problem had been identified and if they know an estimated time of repair, he was very snarky and said when they find the problem they will fix it. I knew that. Was just trying to gather more info, and didn't need the sass to go with. That is why I have moved nearly 40 of my client websites to GoDaddy w/ WordPress and only have five client sites still on Homestead. It is sad on how bad Homestead is now. The downfall started years ago when Intuit bought it, and it continues to worsen now. Very self-destructive company. Hoping I have the last five websites moved by January.
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Patsy Ann

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<<That is why I have moved nearly 40 of my client websites to GoDaddy w/ WordPress>>

Jason...how involved is moving sites to GoDaddy, etc.   Email me if you have time...patsyannferguson@aol.com
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Bryon7394

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Same I want to move but I have 350+ pages and no FTP please email
donna@moomoomath.com

Thanks
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Drew N, Alum

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Sites appear to be resolving now. We are not declaring this resolved at this time, but all systems and traffic are returning to normal levels.

Drew
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Mileen3055

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Your Web Site is no longer on error
URL: http://www.collettscountrykennel.comTime: Thu Dec 11 17:21:29 EST 2014Total Time on Error: 33 minutes, 33 seconds
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Roderik7698

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I have been with Homestead 10 years. Mostly good times! I only need a couple basic things from Homestead. #1 - Keep my site up so I can sell my products. #2 - Allow me to update my site using SiteBuilder. As long as those 2 things work I am happy. I have tried other programs as backups over the years and none of them come close to Homestead. Please keep the basics working and you will keep your long-term customers happy. Thanks and have a good night!
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Mileen3055

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RECOVERY ALERT

Your website is no longer on error.

URL: http://www.poodle-mix-puppies.com/index.html 

Time: 2014-12-11 17:18:51 -0500 
Time On Error: 1 hour 25 minutes 16 seconds

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Craig8780

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This reply was created from a merged topic originally titled Server down again Homestead?.

Server Down again?
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Bailey2409

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This reply was created from a merged topic originally titled Is anyone else's website down right now?.

My website is down right now. Is anyone else experiencing this?
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Mileen3055

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It is only temporary. Mine have been down for like 33 minutes.
Your Web Site is no longer on error
URL: http://www.collettscountrykennel.comTime: Thu Dec 11 17:21:29 EST 2014Total Time on Error: 33 minutes, 33 seconds
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Russ3073

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This reply was created from a merged topic originally titled Bad enough I can't update my site and NOW MY CUSTOMERS CAN'T EVEN GET TO MY SITES....
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Mileen3055

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It's only tempory. Mine was down for 33 minutes. It's back up now:
Your Web Site is no longer on error
URL: http://www.collettscountrykennel.comTime: Thu Dec 11 17:21:29 EST 2014Total Time on Error: 33 minutes, 33 seconds
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Tim5862

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This reply was created from a merged topic originally titled All OF MY WEBITES ARE NOW DOWN!!!!.

What in the world ? I'm speechless!
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Sade4354

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This reply was created from a merged topic originally titled HELP!!!! All of my HS sitss are down..

HELP!!!! All of my HS sitss are down. I have websites with extremely demanding clients that want answers about their HS sites being down. Please someone help!
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Tara1329

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The issues are far from resolved.  They lost an important page of my site after I worked 3 days on it.  Now I'm rebuilding it and it wont save/publish, error 0x19.  All they said was "Sorry".  I've been dealing with this aggravating for a week.  I'm looking at other sites now
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Mileen3055

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Tara I just saw that the version 2 weeks old is a mirrored version for you to work with, instead of loosing your site altogether. Someone said it is worth $30.00. It's like a back up or their way to keep you from loosing everything :-)
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Tara1329

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This morning, my site is running fine and smoothly.  I didn't do anything on my end.  I was able to recreate lost page, save and publish.  Thanks for whatever you guys did.  I'm good for a few weeks now.
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Drew N, Alum

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Glad to hear it
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Stuart9026

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After 3 times, I was able to log into my desktop.  When I clicked "publish" I still received the "not connected" message.  I need to publish - from the desktop only.  Any updates?  Frustration level reaching all-time high
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Mileen3055

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Others have left their sitebuilder up for a while and eventually it would show on line and they were able to edit and publish a few pages then it would go off line again. They may be running some sort of a scan to organise all the Ips vs websites?? Same thing we do when we Scan discs or defrag after a few uploads. They did a complete migration.
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Croak & Dagger

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My website www.croak-and-dagger.com has been down since December 1st. Shame on you, Homestead! You keep posting that the problem is resolved. No it is not resolved! I already posted here and there has been no response, no solution, no website, no email! You are stealing when you charge fees for a website but do not provide one for WEEKS!
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Mileen3055

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What you talking about? I see your website! 
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Croak & Dagger

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Interesting - I guess I had to point out the company was stealing before it would fix the website!

I agree, now it displays. But it was down for weeks, which I won't forget.

I will publicize the downtime every chance I get, to anyone shopping for a website host.

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