clients are saying they cannot reply to my emails or send me new emails

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  • Updated 11 months ago
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clients who have had my email for years are saying they cannot email me or are having a hard time replying to my emails.
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Lori6145

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  • frustrated

Posted 11 months ago

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Drew N, Community Manager

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Can you provide some more information? What is the trouble? Are they getting a bounce message? Is it one or all of your emails?

I have moved you to another server, but everything is looking good on this end. Can you have the senders try again
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Mark9868

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I set up a new email on Monday, in  testing I can send but not receive or reply.  ivana@espresso.events    thank you Ed Pace  ed.pace@gmail.com
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Drew N, Community Manager

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The domain espresso.events is not using Homestead MX records. MX records determine how email is directed online. Have you been using Homestead mail and recently changed you nameservers?

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