Check Box Text is Wrapping when Published - Not in Edit Mode.

  • 0
  • 2
  • Question
  • Updated 7 years ago
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members.

When I create a checkbox and add text to it, the text wraps in preview / publish mode, but does not appear this way in the edit mode. It appears you can not change the width of the text associated with a checkbox. Help!
Photo of laura3129

laura3129

  • 132 Points 100 badge 2x thumb

Posted 7 years ago

  • 0
  • 2
Photo of Kim9644

Kim9644

  • 354 Points 250 badge 2x thumb
When I create a checkbox and add text to it, the text wraps in preview / publish mode, but does not appear this way in the edit mode. It appears you can not change the width of the text associated with a checkbox. Help!

This reply was created from a merged topic originally titled
Check Box Text is Wrapping when Published - Not in Edit Mode..
Photo of Aubrey T

Aubrey T

  • 15,316 Points 10k badge 2x thumb
Hi Kim & Laura -

I just tried logging into both the accounts to try and locate the page with the wrapping text box, but was unable to find it. What page is this happening on?

Sometimes, if there are extra spaces or special characters entered into the form element, the text may end up wrapping. I would try to remove extra spaces by backspacing or even typing the text all over again.

If that doesn't help, please let me know which page you are working on and on which site, so I can check it out and investigate further.

Thanks,
Aubrey
Photo of Kim9644

Kim9644

  • 354 Points 250 badge 2x thumb
Aubrey,
Is there a way I can chat with you or talk with you on the phone?
Photo of Aubrey T

Aubrey T

  • 15,316 Points 10k badge 2x thumb
Hi Kim -

I wish! Unfortunately, I don't have the system set up for phone calls, and am not on the chat support team as well, so I don't have access to our chat system.

You are welcome to chat with another member and explain what is going on with them, or if you don't mind replying back in this thread, I'd be glad to help.

Thanks,
Aubrey
Photo of Kim9644

Kim9644

  • 354 Points 250 badge 2x thumb
I tried deleteing all extra spaces, deleting then all text and re-typing. The only thing that works is changing the font size to 9 instead of 10. I would love it if I could change the width of the field.
Photo of Aubrey T

Aubrey T

  • 15,316 Points 10k badge 2x thumb
Sorry you had to make the text smaller in order to make it work. You're right, there should be a way to change the width of the checkbox element. That's a great suggestion and I'll be sure to flag this post for our product team to take note of.

Thanks,
Aubrey

This conversation is no longer open for comments or replies.