changing website design

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URGENT HELP NEEDED regarding attempt to change website design! I am trying to rework a new website design while my current design remains. I clicked on Change Design and looked at what was there. I was never warned that I would lose my site. I never published a replacement site. My site appears to be gone, or at least it just shows "Error processing ssi file...Insert Headline..." My site is SusansSumptuousSoaps.com.

Susan6818

322 Points
Angry

Posted 2 years ago

2 years ago

Drew N, Alum

262,816 Points

I am requesting a restore of the site. I will post here when done.

2 years ago

Drew N, Alum

262,816 Points

The site has been restored.

2 years ago

Susan6818

322 Points

Thank you so much. What is the proper way to work on overhauling a website? I want to design a whole new website, and then swap them out when I am done. I really appreciate your help. I thought I had lost everything.

2017-09-19T21:02:09+00:00

Drew N, Alum

262,816 Points

The best way is to create a brand new site and build it. Then, when ready, change the domain to the new site. A brand new site, would be created with our newest Websitebuilder, so there may be a bit of a learning curve. If you really like, you can create the new site and give me the name and I can convert it for you, so you can use Sitebuilder.

2017-09-20T10:09:34+00:00

Susan6818

322 Points

Drew, thank you so much for your time and help. I appreciate it. Have a wonderful day.

2017-09-20T16:00:35+00:00

Drew N, Alum

262,816 Points

You're welcome. You too!

2017-09-20T18:59:41+00:00

Susan6818

322 Points

Bad news, Drew...My site was fine again. This morning I changed one page and added another, and published it. Now SusansSumptuousSoaps just says SSS, my phone number, and a couple other instructional lines.

2017-09-20T19:19:48+00:00

Drew N, Alum

262,816 Points

Is it just the index page. I see that one is incorrect. Do you see the other pages correctly?

2017-09-20T20:55:50+00:00

Susan6818

322 Points

I don't see anything but those brief lines - no other pages - when I go to SusansSumptuousSoaps.com

2017-09-20T21:03:07+00:00

Susan6818

322 Points

Drew, I went to Homestead on the index page and "published" it to see if anything happened (I don't know why it would) - and for whatever reason (did you do something in the meantime?) it is up and running. Hope everything's all set now.