Changed paypal email address, customer got error message

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I changed email addresses not too long ago. I notified PayPal and Homestead on their sites, called them up, changed my buttons, etc., but just got an email from a potential customer saying she clicked on a PayPal button and got an error message, unable to purchase. Please help! My website is www.ndoylefineart.com. Thanks.
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Nancy9071

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Posted 6 years ago

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Ehsan Zaheer

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Hi Nancy9071,

Welcome to the community!

Wen you create Paypal buttons in Sitebuilder, the email address is associated with the button. If you change your PayPal email address, you need to recreate the PapPal buttons otherwise your customers will receive this error message.

Thanks!

Ehsan

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