Change plan to starter plan

  • 0
  • 1
  • Problem
  • Updated 2 years ago
  • Solved
  • (Edited)
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: Archived

I have tried to switch my plan for months, removed all websites but business site, removed pages and am down to 2 pages.  I have continued to be bill for Gold pkg when I only want starter pkg.  I have a new CC that I will update my billing info once i get this taken care of.  I've called and emailed, but still nothing has been done.
Photo of Marsha8816


  • 172 Points 100 badge 2x thumb

Posted 2 years ago

  • 0
  • 1
Photo of Drew N

Drew N, Alum

  • 262,826 Points 100k badge 2x thumb
It has been changed. You still have a couple add ons. Please review your account summary to see if they are required. The site does still take up almost 200mb of space. You may be able to clear some of that using file manager. We can remove the $2/month charge for disk space, if you can get down to 25mb.

This conversation is no longer open for comments or replies.