Change plan to starter plan

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  • Updated 9 months ago
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Archived and Closed

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I have tried to switch my plan for months, removed all websites but business site, removed pages and am down to 2 pages.  I have continued to be bill for Gold pkg when I only want starter pkg.  I have a new CC that I will update my billing info once i get this taken care of.  I've called and emailed, but still nothing has been done.
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Marsha8816

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Posted 9 months ago

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Drew N, Community Manager

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It has been changed. You still have a couple add ons. Please review your account summary to see if they are required. The site does still take up almost 200mb of space. You may be able to clear some of that using file manager. We can remove the $2/month charge for disk space, if you can get down to 25mb.

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