Card charge

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  • Updated 12 months ago
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Archived and Closed

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Homestead tried to withdraw the month subsciption fee from my bank account last month. Unfortunately I had not coverage for that on my account. I have now made sure there's coverage. Can you try to charge my card again, so I don't have to risk my websites being closed?? I try to updated the card but the system don’t accept the card
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ALEJANDRO0949

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Posted 12 months ago

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themieleman, Champion

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BILLING AND PAYMENTS NOT ALLOWING NEW CREDIT CARD DETAIL:
If you've tried to update your credit card online, but it won't 
authorize, you should check with your bank for the following possibilities.
1. Bank does not allow $1 or $0 transactions
2. Bank does not allow online payments
3. Bank does not allow payments for online services
4. Bank has charge for Homestead Technologies listed as “possibly fraudulent”
5. Bank does not allow charges in US Currency
6. Zip code connected to the card is incorrect. Use the credit card billing address zip code. 
Sales: 1-800-986-0958 (Support can also be contacted via this number)
Support: 1-800-710-1998
Mon-Fri: 6:00am - 5:00pm MST(No DST)
Sat-Sun: Closed

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Michelle C, Employee

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Hello,

I will set the system recharge for any past due balance tonight and you should be getting an email confirmation by tomorrow. Thank you 

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