Can't publish updates to my web site. Win 7, HP-AMD.

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I have 'updated' Sitebuilder numerous times. It looks like it 'worked' since no error messages but...I suggest that you add both positive and or negative completion messages so we know if it thinks it worked. I'm guessing it isn't really 'working' since I am not getting a good completion to update because I have tried many times by shutdown and restart SB as well as reboot of system etc and every time it tell me it is updating when I start SB. (BTW, you should also always add SOME kind of message to these updates to describe what it is about rather than nothing).

So after many 'updates' as above, I would then update a page ...so far so good. When I try to publish the update I get 'You must update Sitebuilder to publish...blah blah blah'. Bottom line is it won't go. Other systems here seem to work (one is Win 7) but this is our main system and needs to work.

This system has worked for years...problem started a few days ago, with recent update. Hours wasted trying...What is going on?
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Jim6699

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Posted 7 years ago

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Drew N, Alum

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Hello,

Sometimes the update fails and then never actually works until you do what we call a clean install. This includes unistalling and deleting files then reinstalling. You can log in to http://www.homestead.com and find the instructions in the help center. Click on Help in the top right, then View Help. Do a search for clean install.

Your other option is to try our new online Sitebuilder, called Sitebuilder Plus. We have to change your account to give you access, but there is no price change. As it is browser based, there is nothing on your end to install or update.

Thanks

Drew
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Jim6699

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Thanks for a prompt reply.

I have no interest in the online site builder...unless it offers some advantages over the local SB. Does it? Is there somewhere where this functional comparison is shown?

Will the clean install lose my local work files as I have been doing updates in vain trying to publish them(?)
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Drew N, Alum

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The online Sitebuilder is pretty comparable to the desktop version. The online version did do away with a number of old elements, that were not widely used, but if you are using them, then you might have an issue.

The instructions for the clean install instruct you to copy your site files to your desktop, so that allows you to save the changes you have made. You will copy those file back into the data folder at the end

Drew

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