can't get into site says can't get into stiebuilder have to get into sitebuilder plus click My website tab then click edit which I can't do

  • 0
  • 1
  • Problem
  • Updated 6 years ago
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members.

Photo of eugene1091

eugene1091

  • 70 Points

Posted 6 years ago

  • 0
  • 1
Photo of Drew N

Drew N, Alum

  • 262,816 Points 100k badge 2x thumb
Are you receiving an error? What happens when you click on Websites Manager?

Drew
Photo of reception3540692

reception3540692

  • 286 Points 250 badge 2x thumb
mine is doing the same thing! no error just redirects back to home page
Photo of Drew N

Drew N, Alum

  • 262,816 Points 100k badge 2x thumb
I can launch both of your editors. Please clear your browser and try again.

You could also try a different browser to see if a plug in is causing the problem.

Thanks

Drew
Photo of Linda5274

Linda5274

  • 132 Points 100 badge 2x thumb
i can't access site builder from your site, it goes to your homepage! Your main page told me to update my web browser and I did and now I can't access my website?
Photo of Drew N

Drew N, Alum

  • 262,816 Points 100k badge 2x thumb
The connection you made today shows Internet Explorer 7.0, which is very old and does not work on Sitebuilder. If you updated, my guess is that you are in compatibility mode.

You can turn that off in the tools section, but we recommend you use Firefox or Chrome.

Thanks

Drew

This conversation is no longer open for comments or replies.