Can't sign into e-mail account

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  • Updated 1 year ago
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Having problems logging into e-mail early this morning wouldn't do anything now goes to roundcube to sign in again but will never open this is a business e-mail account please help
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James9253

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Posted 1 year ago

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Elyzabeth , Official Rep

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Hello,

Please follow these instructions to reset your email password:
https://community.homestead.com/homestead/topics/how_to_i_reset_my_email_password
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James9253

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Have reset password 2 times nothing working
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Elyzabeth , Official Rep

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Will you close out the browser, restart your computer, then try to log in again at https://email.homestead.com/roundcube/
Please also make sure you are using the entire email address for the user name.
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James9253

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Have cleared browser history and shut down already nothing is working
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James9253

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When I sign in it goes to round cube but won't open shows failed
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Elyzabeth , Official Rep

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If you sign in, and it brings you to a Roundcube screen, that means the log in failed, typically due to a username and password issue.
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Elyzabeth , Official Rep

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Which email are you having this trouble with?
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James9253

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 just reset password again worked this time Thanks

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