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did something in your settings at your end change. I have been using Outlook 2010 for years and it worked fine yesterday and now it will not send messages. Please advise. None of my settings have changed.
Send test e-mail message: The connection to the server was interrupted. If this problem continues, contact your server administrator or Internet service provider (ISP).
Send test e-mail message: The connection to the server was interrupted. If this problem continues, contact your server administrator or Internet service provider (ISP).
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142 Points
Posted 8 months ago
Drew N, Alum
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262,816 Points
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142 Points
Drew N, I did all that before putting in the problem note. Nothing on my computer has changed and when I have had this issue in the past it has been an issue with the Homestead site. I don't want to spend several hours trying different things only to find out it is a homestead issue.
any other suggestions? or a way to put in a message to homestead other than this.
any other suggestions? or a way to put in a message to homestead other than this.
Drew N, Alum
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262,816 Points
I do not see anything wrong on the Homestead side and all my Homestead emails are currently working through Outlook 2013. Let me look a little more and see if I can find a reason for this.
This is our online support channel. The only other contact is via phone support.
This is our online support channel. The only other contact is via phone support.
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142 Points
I just find it really odd I haven't done any updates and this morning it doesn't want to send. would give you my email address help? I have two and both are doing the same thing.
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142 Points
Also, I'm a bit gun shy if you want to call it that, having had this issue in the very distant past only for it to be an issue on your end.
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142 Points
I'm using outlook 2010
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142 Points
Also, setting in 110 out 587
Drew N, Alum
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262,816 Points
Those are the ports you are using now? or you tried turning off SSL and using those ports?
What server names are you using?
I am still not receiving other reports of this issue, and I see no reports of any server errors.
What server names are you using?
I am still not receiving other reports of this issue, and I see no reports of any server errors.
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142 Points
Still get
Send test e-mail message: The connection to the server was interrupted. If this problem continues, contact your server administrator or Internet service provider (ISP).
Send test e-mail message: The connection to the server was interrupted. If this problem continues, contact your server administrator or Internet service provider (ISP).
Drew N, Alum
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262,816 Points
That should be working, but you can try checking the box on the incoming to use SSL and then make sure the port says 995. Then on the outgoing, in the encryption drop-down, select TLS and make sure the port is 465.
Are you using pop.homestead.com and smtp.homestead.com? If you try encryption, then you should not be using servers with your domain name in them. You should be using the homestead.com ones, or you will likely receive a message that the certificate can't be verified.
Are you using pop.homestead.com and smtp.homestead.com? If you try encryption, then you should not be using servers with your domain name in them. You should be using the homestead.com ones, or you will likely receive a message that the certificate can't be verified.
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142 Points
Got it working by selecting Use Defaults which changed it to outgoing to 25 did the same thing on the other email and it is working now also. Thanks for
your help
your help
Drew N, Alum
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262,816 Points
That's interesting. Most ISPs I have seen block port 25. I am glad you got it going though.
Same problem here with Outlook 2010. What is the support number?
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142 Points
This is the support now, via this message system. I ended up using the default setting and got it working. You might want to give that a try.
Drew N, Alum
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262,816 Points
I am happy to help, but you can also call. The number is 800-710-1998.
I did post links above to the currently recommended settings for both POP and IMAP. If you follow those settings, it should work. The default settings worked for Chris, but port 25 is blocked by many ISPs.
I did post links above to the currently recommended settings for both POP and IMAP. If you follow those settings, it should work. The default settings worked for Chris, but port 25 is blocked by many ISPs.
